I already had two homes - one investment and my main family home. I wanted to try and do something for my future to have a bit more peace of mind and this was where the team from XYZ Finance started their magic. These ladies know their stuff. They were on the mark every minute of every day. I did not have a full grasp of what was going on but they had the time and patience to be on the phone no matter how long I needed. I was also able to visit their office, sit down and have a cuppa with them as they went through the layout/process for me to get an understanding of it all. I was made to feel very welcomed and at ease, they were always available and if unable to catch them on the phone they would call back within the day or a few hours. I was always given the latest updates and info on my loans and progress with the house, given the best options on where to go and whom to use. These ladies are way ahead of the time with just the friendliness attitudes, efficiency and professionalism. The team have told me as well as reassured me that they are here to help throughout the whole experience as well as in the future which may be to invest again down the track to further my well-being for me and my family. I have had dealings with one financial planner and two banks with my other loans and by far this is the best and easiest I have had dealings with. Thank you so much XYZ, it has been a great experience and pleasure to deal with a business such as yourselves.
After a horrific experience with two other "reputable" finance providers, I was left with limited options and a very short time frame to gain finance for my first home. A friend (a previously very satisfied customer) referred me to Esther and the team at XYZ Finance and I was immediately put at ease with their can do attitude and attention to detail. Esther and Sarah were always easily contactable to answer any of my 100 questions and kept me in the loop every step of the way. I would happily recommend the XYZ Finance services to anyone, the customer service alone far surpassed anything I had ever experience anywhere else, not to mention their extensive product knowledge and ability to provide results in a short space of time, XYZ really is the only place to go. Thanks again for an enjoyable experience.
It was a pleasure dealing with Esther right from the start. Jacob and I flew into Brisbane to meet Esther as we were very sceptical about dealing with someone we had never met before. After our initial meeting everything was sorted out via the phone and emails. As first home buyers I don’t think the process could have been any easier. Initially we didn’t know where to start but we really appreciate all the help. With all the advice and support Esther gave us we will definitely be recommending XYZ to others.
Just wanted to thank all the team at XYZ Finance for their outstanding service! They are incredibly professional, nothing was too much trouble and every phone call and email has been answered straight away. They took the 'hard work' out and made the process so easy and stress free. We will use no one else for our future financial needs and would not hesitate to recommend them to anyone!
Robyn and I have been with XYZ now for the last 5 years and have gone from strength to strength with our finances since. We went from a $230,000 mortgage to less than $40,000 in 3 years. The girls are such a pleasure to work with and nothing is too difficult for them to handle. We have chopped and changed details several times (and at times pushed boundaries) however the girls came through for us. Their speciality is their customer service ensuring we were happy with the progress of each stage, the follow up emails are a valuable communication tool and phone calls are the added personal touch. Each of the ladies has their own expertise and its evident in the results they have achieved for us. So to Esther, Meaghan, Ambah and Sarah thank you so much.
From the very first contact, Esther and her team at XYZ Finance have been a pleasure to deal with. I was on a fairly strict timeframe to secure the loan and Esther took complete control of the situation. Finding the best interest rate and valuations as well as organising all the documentation to secure the loan. XYZ would regularly call or contact me to keep me informed of the progress. This was my first loan and dealing with XYZ certainly took the stress out of the whole experience.
My refinance and new purchase were under a range of complications and time constraints. Esther ably navigated through the options to provide me with a good solution to meet my circumstances but also did so promptly, efficiently and enthusiastically. Esther made the whole process work to reduce stress and impact to me whilst I was under some fairly tight priorities with my own business. I could not imagine having a better customer service experience and would be happy to recommend XYZ Finance in the future.
We have found the entire refinancing process completely stress free and well organised. XYZ finance is very efficient and is always available to ask questions or answer emails. I found their service ideal for us as we are very busy people and they took all the hard work out of this process. This is the second time that we have used XYZ finance and would fully recommend their services without any hesitation. Thanks again XYZ FINANCE!
Our experience with XYZ finance was great! The provided excellent service and were always available and quick to respond. Nothing we requested was too much trouble and they provided great after settlement service and help. They really took away the stress and dealt efficiently with any and all problems. We would be happy to recommend them in the future.