Our Client Experiences

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After a horrific experience with two other "reputable" finance providers, I was left with limited options and very short time frame to gain finance for my first home. A friend (a previously very satisfied customer) then referred me to Esther and the team at XYZ Finance and I was immediately put at ease with their can do attitude and attention to detail. Esther and Sarah were always easily contactable to answer any of my 100 questions and kept me in the loop every step of the way. I would happily recommend the XYZ finance services to anyone, the customer service alone far surpassed anything I had ever experience anywhere else, not to mention their extensive product knowledge and ability to provide results in a short space of time, XYZ really is the only place to go. Thanks again for an enjoyable experience.

Lucy

 

It was a pleasure dealing with Esther right from the start. Jacob and I flew into Brisbane to meet esther as we were very sceptical about dealing with someone we had never met before. After our initial meeting everything was sorted out via the phone and emails. As fisrt home buyers I don’t think the process could have been any easier. Initially we didn’t know where to start but we really appreciate al the help. Advice and support Esther gave us. We will Definatley be recommending XYZ to others.

J Mumford & A Strack

 

Our experience with XYZ finance was great! The provided excellent service and were always available and quick to respond. Nothing we requested was too much trouble and they provided great after settlement service and help. They really took away the stress and dealt efficiently with any and all problems. We would be happy to recommend them in the future.

R & G Brown

 

We have found the entire refinancing process completely stress free and well organised. XYZ finance is very efficient and is always available to ask questions or answer emails. I found their service ideal for us as we are very busy people and they took all the hard work out of this process. This is the second time that we have used XYZ finance and would fully recommend their services without any hesitation. Thanks again XYZ FINANCE!

L & S Barclay

 

We heard about XYZ finance through my sister Briony. My experience with XYA finance was Fabulous, Both Esther and Sarah Were so helpful and patient. I am so glad we contacted you as we are already saving. We would absolutely recommended XYZ finance in the future.

J. Pertzel

 

We heard about XYX finance through Ray White Real Estate Agents. Our experience with XYZ was that they had excellent service. They were also fast and had excellent communication. As such we would highly recommend XYZ finance to all.

K & S Sos, Coombabah QLD,

 

Our experience with XYZ Finance was overall a very good. The girls explained the merits of each preferred option very well and always kept us informed throughout the process. We were impressed by the high level of customer service and look forward to continued support and dealings.

G Dwane, Boyne Island QLD

 

The Girls at XYZ Finance had great communication and were ready to answer any of my questions. They were very easy to do business with and I would recommend them in the future.

T McGrath, Labrador QLD

 

No Question I had however silly or complex was answered immediately and cheerfully. The girls at XYZ Finance are all wonderful, helpful and know exactly what they are talking about. I fell as though I have made some lifetime friends and can call on them anytime. I would definitely recommend the girls at xyz finance in the future.

W Honour, Gladstone QLD

 

Both Sarah & Esther were fantastic to deal with as they were understanding and supportive of my needs. They were always willing to help answer all my questions without making me fell silly and always very prompt in getting back to my calls and emails. I would absolutely recommend XYZ finance in the future.

B Pertzel, Hillcrest QLD

 

My dealings with XYZ Finance found that you the case managers demonstrated a high level of professionalism in service delivery, both telephonic and electronic communication, showing courtesy in handling all sorts of enquiries relating to my process and most of all confidentially in all aspects of the transaction. I would be happy to recommend XYZ Finance and the girls in the future.

R & H Loudon, Emerald

 

We were very satisfied with XYZ finance and found Esther to be very helpful, friendly and professional. They were very easy to contact and returned all messages promptly. Esther made the home loan process stress free as I left it all in her capable and very efficient hands.

S & G Priest, Casuarina Beach NSW

 

My refinance and new purchase were under a range of complications and time constraints. Esther ably navigated through the options to provide me with a good solution to meet my circumstances but also did so promptly, efficiently and enthusiastically. Esther made the whole process work to reduce stress and impact to me whilst I was under some fairly tight priorities with my own business. I could not imagine having a better customer service experience and would be happy to recommend XYZ Finance in the future.

D. Daly, Doncaster, VIC

 

Esther made the whole daunting experience a pleasure and continues to exceed my expectations on the service and knowledge she provides. I would highly recommended Esther Scerri and XYZ finance to everyone in the future.

C. Pill, Asmore, QLD

 

Meaghan was fantastic and she kept in contact throughout the process and responded quickly and professionally. Meaghan provided friendly and high quality service and I would recommend Meaghan Deane's services to everyone.

K. Jamieson, Atwell, WA

 

After 3 Months we were all happy to see settlement on time after refinancing five investment loans and one construction loan. In addition we gained annual savings on interest with our loans, well done Meaghan. I would certainly recommend Meaghan and XYZ Finance in the future.

K. Wells, Dalyellup, WA

 

My experience with Xyz Finance was very good. It was a pleasure working with Meaghan to realise out third investment property and we would be happy to recommend Meaghan and XYZ finance in the future.

J. Harby, Marmion, WA

 

We found Esther very easy to deal with and knowledgeable regarding the way financial structure needed to work in order to maximise tax benefits. We would be happy to recommend XYZ finance and Esther Scerri in the future.

C Gibbins & l Aroney, Brisbane, QLD

 

We have had regular guidance and advice to assist us with pain free and stress free financial dealings. We would certainly recommend XYZ Finance and Esther in the future.

R & J Kemp, Rockhampton, QLD

 

We were absolutely delighted with the excellent service provided by XYZ Finance. Esther was so friendly and helpful and made the process of securing our loans so painless and simple. Esther did all the legwork and kept us fully informed along the way. Nothing was too much trouble for her. Thanks to XYZ Finance, and Esther's hard work, for us, we were able to secure our beautiful unit in Broadbeach. We have no hesitation in recommending XYZ as an excellent financial service.

A & M Wallis - Nerang QLD

 

Meaghan was punctual, thorough, professional and really listened to my needs. She answered my questions thoroughly and was able to find me a loan that was structured to suit my needs and with a great interest rate. I would recommend Meaghan without hesitation to others.

D Condon - Fremantle WA

 

XYZ Finance provided us with a worry free and smooth finance approval. For our first home purchase we felt lucky to have Esther's efficiency and expertise and would be happy to recommend XYZ Finance to others.

E Carter - Dalby QLD

 

In regards to the assistance given with this company, i have nothing but praise for the staff. As I was new to this kind of financing I had no idea what to do or expect. Both girls were more than helpful and at times as i work double shifts the staff were very mindful of this and waited until late p.m.'s or early a.m.'s or requested i rang when i was awake. I would highly recommend this company to anyone and if you're thinking of investing or needed financial advice to give them a call and see what they can do for you. I still am confused sometimes with where i am going but the staff are only a phone call away and answer promptly or phone straight back and talk you through what is needed. I now know I will be able to retire that little bit earlier and be able to enjoy my hard earned money with the help from XYZ Finance.

P Robinson - Collinsville, QLD

 

We couldn't be happier with the service Esther provided, nothing was ever a problem and she took care of everything. We look forward to working with Esther again and would highly recommend XYZ Finance to our Friends.

R Abrahams & L Crawley - Jindalee QLD

 

My Home loan was slow and dragged out because of the Family law court but Meaghan Hung in there with me until I got my loan .I would most certainly recommend Meaghan and XYZ Finance in the future.

R Mann - Craigie WA

 

Dealing with Meaghan from XYZ Finance was always a pleasure, she always kept me up to date with what stage we were at regarding our finance and was always happy to answer any questions I had regarding my upcoming purchase. Therefore I have no hesitation in recommending XYZ Finance to anyone and will definitely be using XYZ Finance for any purchases I will be making in the future.

S Compasso - Clayton South VIC

 

Thorough, professional and friendly and I was really happy when the loan documents were explained to me in person by Meaghan. In addition all questions were followed up with the banks for me and therefore I would recommend XYZ Finance.

J Murray - Shenton Park, WA

 

This was our first investment property. What seemed very daunting at first was explained clearly and promptly. Made the whole experience easier to understand. If we were to invest in another property, we would look forward to dealing with Esther and the XYZ team.

S & J Henderson - Bucasia, QLD

 

My husband and I were purchasing our first property under very different circumstances. Due to work commitments my husband is away for long periods of time. It could have been an impossible task if not for Esther. She accommodated our difficult situation and made the whole experience surprisingly stress free. Thank you so much.

E Carter - Queensland

 

The XYZ Team were always available, nothing was too much or too trouble for Esther. Esther was always contactable and provided excellent service - Always with a smile.

L & F Pennell - Boyne Island, QLD

 

Wonderful - Brilliant - Polite - Extremely helpful assistance during a tough time. Esther was always available and ready to help, well beyond her requirements.

P Grech - Mackay, QLD

 

XYZ Finance was great to deal with; very customer focused and professional. They kept me in the loop all the way through the process and provided advice and time that no bank could match. Will defiantly be using XYZ Finance for my next purchase.

G Whitcombe - Southport, QLD

 

Our recent experience with XYZ Finance has been fantastic. Their professional, informative, comprehensive and friendly service made the daunting process of refinancing as easy as XYZ. We were kept well informed of our options and progress at every stage, nothing was too much trouble. It was good to have a professional on our side. We look forward to a continued relationship with Ester and the XYZ team and would not hesitate to recommend their services.

T & A Barra - Ingham, Qld